Glossary
The concepts behind TIM and what it means to run a service business on Digital Labor instead of traditional headcount.
A workforce of AI-powered roles that execute real business tasks.
Digital Labor is not a software dashboard. It does not wait to be clicked. It actively sends follow-ups, delivers documents, triggers billing, and requests reviews based on what is happening in your business in real time. The distinction from software: software enables work. Digital Labor does the work.
The TIM platform product. A complete operating system for service businesses.
Company in a Box handles the full administrative cycle from lead to cash: follow-ups, proposals, project tracking, payments, and reputation management. It is designed so a 5 to 15 person service business can operate like a company with a full administrative staff, without hiring one.
TIM pricing philosophy: compare the cost to a salary, not to software.
A full-time office admin costs $4,000 per month in salary alone, plus benefits, management time, and turnover risk. TIM is priced against that number, not against $20 per month SaaS tools. When the comparison shifts from software cost to labor cost, the value proposition changes entirely.
The six-stage operational loop every TIM feature is measured against.
Lead. Deal. Project. Payment. Review. Retention. This is the path from prospect to long-term client. Every TIM feature either shortens the path from Lead to Cash or strengthens the Retention loop. Features that do neither are deprioritized.
A structured co-creation partnership for businesses that shape how TIM is built.
Design Partners are not beta testers. They are co-builders. They receive priority access, extended trial periods, direct input on agent calibration, and dedicated onboarding. In return, TIM gets live operational data, real-world testing, and the case studies that make the next round of partnerships possible.
TIM does not sell. It matches. Selectivity is a brand asset.
Every TIM interaction uses a hiring metaphor rather than a software sales pitch. A prospect is not shown a demo and asked to subscribe. They are invited to explore whether their operation is a strong fit for what TIM does. TIM is selective because it is accountable for outcomes, not just for activations.
See what TIM costs compared to the salary of the employee it replaces.
See TIM pricing